MCM Electronics

Help Center - Raspberry Pi FAQ

  • I have ordered Raspberry Pi model B (256MB) but instead I have received a Raspberry Pi model B (512MB), is it a mistake in your system? Should I return the product?

    No, this is not a mistake; we have deliberately sent you Raspberry Pi model B (512MB) with additional RAM at no extra cost. There will have been a decal on the Raspberry Pi box informing you that you have received the new Raspberry Pi model B (512MB).

  • I have received a Raspberry Pi model B (256MB) but the Raspberry Pi foundation has launched the Raspberry Pi model B (512MB) recently. Can I exchange mine for the increased RAM product?

    No, we will not exchange the Raspberry Pi model B (256MB) for the new Raspberry Pi model B (512MB).

  • Can I return my Raspberry Pi model B (256MB)?

    The Company operates a 30 day returns policy, thus you can return your product in accordance with the policy. For more information, see Returns.

    If you would like to receive the new Raspberry Pi model B (512MB), you will need to place a new order with us for this product via our website.

  • How do I know what version of the Raspberry Pi I have?

    With several versions of the Raspberry Pi now in the market, you can confirm what version you have by running a command:

    cat /proc/cpuinfo

    If you are running revision 1.0 you will see code numbers 2 or 3

    If you are running revision 2.0 you will see code numbers 4 or 6

    If you are running the Raspberry new Pi Model B (512MB) Revision 2.0 you will see code numbers 13 or 14

  • What are the key differences between Raspberry Pi model B (256MB) and the new (512MB)?

    It doubles the RAM memory, which effectively triples the user accessible memory (on the 256MB board approximately 50% of the RAM is dedicated to the operating system).

  • Are you planning to launch any other new versions or upgrades soon?

    No, for a time being the Raspberry Pi model B (512MB) is the latest product available. Check out element14/raspberrypi on an ongoing basis for news of any exclusive Raspberry Pi’s accessories and starter kits coming soon.

  • Will my Raspberry Pi Model B (512MB) have been manufactured by Sony in the UK?

    Yes, all the initial Raspberry Pi Model B (512MB) have been manufactured at Sony in the UK. You can tell this by the ‘Made in the UK’ statement on the board itself (next to micro USB connector). To meet worldwide demand we will continue to manufacture future boards in both the UK and China. Irrespective of manufacturing location all boards supplied by element14 will be Revision 2.0 512MB.

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