Warranty for 83-14421: 180 days
How to return merchandise to MCM:
- Call (1-877-626-3532) or e-mail the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days.
- Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned. Do not mark on the original container or use as a shipping carton.
- Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters.
- Download the return authorization form (.pdf, 14kb)
- Send the package to:
405 South Pioneer Blvd
Springboro, OH 45066-3001
Note: Certain products classified as "ORM-D" require special packaging and shipping procedures. If you are unsure of how to handle these items, please contact your freight carrier for information.