Warranty and Returns

Warranty for 28-16755: 30 days

How to return merchandise to MCM:

  1. Call (1-877-626-3532) or e-mail the Customer Service Department and request an RA (Return Authorization) number, which will be valid for 30 days.
  2. Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned. Do not mark on the original container or use as a shipping carton.
  3. Print the RA number legibly on the outside of the outer shipping carton in bold, visible letters.
  4. Download the return authorization form (.pdf, 14kb)
  5. Send the package to:
    MCM Electronics
    405 South Pioneer Blvd
    Springboro, OH 45066-3001

Note: Certain products classified as "ORM-D" require special packaging and shipping procedures. If you are unsure of how to handle these items, please contact your freight carrier for information.